BEM Healing Membership Terms & Conditions
Last updated: 14 September 2025
1. Overview
These Terms & Conditions (“Terms”) govern your participation in the BEM Healing Membership (“Membership”). By subscribing, you agree to be bound by these Terms. If you do not agree, please do not purchase or access the Membership.
2. Membership Tiers & Pricing
We currently offer three subscription options:
Tier 1: $30/month or $300/year – 10% discount on single sessions + access to full audio library + monthly journal prompts.
Tier 2: $297/month or $2970/year – 2 Body Code email sessions/month + 10% discount on additional sessions + access to full audio library + monthly journal prompts.
Tier 3: $549/month or $5490/year – 4 Body Code email sessions/month + 10% discount on additional sessions + access to full audio library + monthly journal prompts.
All prices are listed in AUD and include GST where applicable. Pricing is subject to change with 30 days notice.
3. Payment & Billing
Payment is collected automatically each month (or year for yearly subscriptions) via your selected payment method.
Your subscription will renew automatically unless cancelled.
Failed payments may result in suspension of Membership access until resolved.
4. Cancellations & Refunds
You may cancel anytime by logging into your account or emailing bemhealing@gmail.com.
Cancellations must be done 24 hours or more prior to end of billing period to avoid next payment.
Cancellations take effect at the end of your current billing period — you will continue to have access until that date.
Due to the digital nature of the content and services, we do not offer refunds for partially used subscription periods, unless required under the Australian Consumer Law.
5. Session Use & Discounts (Tiers 2 & 3)
Email sessions must be used within the billing month and do not roll over.
“Email session” is defined as one in-depth Body Code session where you submit a request and receive a detailed written report via email after the session is completed.
Additional sessions beyond the included number may be booked at the member-discounted rate, provided they meet the requirements outlined below.
Personal Use & Family Access:
Sessions included in the Membership may only be used by and for the person who purchased the subscription and are non-transferable.
The 10% member discount may be applied to sessions booked for the member themselves or for direct family members within the same household (e.g., children, partner/spouse living under the same roof).
The discount may not be used for extended family, friends, or anyone outside of the direct household.
6. Member Conduct
You agree to use the Membership respectfully and only for personal, non-commercial purposes. Abusive, harassing, or harmful behaviour may result in termination of your Membership without refund.
7. Communication & Ethics
BEM Healing is committed to providing a safe, supportive, and professional environment. By joining the Membership, you agree to:
Communicate respectfully and use professional language in all correspondence.
Respect time boundaries — email sessions are responded to within 2 business days and are not intended for emergency support.
Acknowledge that deep emotional processing may occur and take personal responsibility for your own wellbeing, seeking additional professional help if needed.
BEM Healing agrees to:
Respond to member emails within the agreed timeframes.
Provide a safe and judgment-free space for personal growth.
Maintain confidentiality of all client communications except where legally required to disclose.
8. Privacy & Data Handling
Your privacy is important to us.
We collect and store only the information necessary to deliver the Membership.
All data is kept secure and confidential, and will not be shared with third parties except as required by law.
You may request a copy or deletion of your personal data at any time by emailing bemhealing@gmail.com.
9. Intellectual Property
All content (including audio files, written materials, and responses) is owned by BEM Healing. You are granted a personal, non-transferable licence for private use only. You may not share, resell, or distribute the materials.
10. Disclaimers
BEM Healing provides energy work, emotional healing, and mindset coaching for educational and wellness purposes. This Membership does not constitute medical, psychological, or legal advice. Results may vary from person to person.
11. Limitation of Liability
To the maximum extent permitted by law, BEM Healing is not liable for any direct, indirect, incidental, or consequential damages arising from your participation in the Membership.
12. Governing Law
These Terms are governed by the laws of South Australia, Australia, and any disputes will be handled in the courts of South Australia.
13. Contact
For questions or support regarding these Terms, please email bemhealing@gmail.com.